Hello Gardener’s World!

I’d just like to email my customer feedback. Nowhere do you invite this on your website but I thought I must say a big THANK YOU to Gardener’s World for complying with everything promised.

I ordered an Artemis Arbour from you in June. I received 2 emails confirming the order followed by a letter through the post from the actual supplier with the promise of delivery within 4 weeks. When the initial contact suggested I may have to wait longer I started having doubts about the legitimacy of the company. I saw all the 5 star ratings and wondered if it was genuine. You know what its like with internet shopping sometimes!

Well I needn’t have worried. I phoned Edinburgh and was assured my order was about to be dispatched and I’d get a call from the carrier which I did. Even the carriers were very efficient and phoned me to double check the whereabouts of a message I’d been asked to put on my wheelie bin where the arbour was to be deposited.

So all in all – I’m delighted with your service – oh, and the arbour is great. Everything was included and it was easy to put together.

Many thanks again. Celia, Sunderland
Read our testimonials